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Terms of Service

Last Updated: 30 June 2026

Overview

Welcome to Seissense GCC, operated by Seissense Ltd ("Seissense", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of https://gcc.seissense.com, including all purchases, products, services, and communications offered through our website.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Eligibility

By using our website, you confirm that:

  • You are at least the age of majority in your country or have permission from a parent or legal guardian.

  • All information you provide is accurate and complete.

  • You are legally permitted to purchase products from our website.

2. Products

We strive to display product descriptions, colours, sizes, and images as accurately as possible.

However:

  • Product colours may vary depending on your display settings.

  • Availability is not guaranteed.

  • We reserve the right to discontinue or modify products without prior notice.

  • We may limit quantities purchased per customer, household, or order.

3. Pricing

All prices are displayed in the currency shown during checkout.

We reserve the right to:

  • Change prices without prior notice.

  • Correct pricing errors.

  • Cancel orders resulting from pricing inaccuracies.

If your order is cancelled due to an obvious pricing error, any payment collected will be fully refunded.

4. Orders & Payment

By placing an order you confirm that:

  • You are authorised to use the selected payment method.

  • Your billing and shipping information is accurate.

  • You agree to pay all applicable charges.

Orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities.

  • Cancel suspected fraudulent transactions.

An order confirmation email does not guarantee acceptance of your order.

5. Shipping & Delivery

Delivery estimates are provided for convenience only.

Shipping delays may occur due to:

  • Customs clearance

  • Courier delays

  • Public holidays

  • Weather conditions

  • Events beyond our reasonable control

Risk of loss transfers to you upon delivery to the shipping address provided.

6. Returns & Refunds

Returns and refunds are governed by our Returns Policy available on our website.

Products must generally be returned unused, in original condition, and within the applicable return period unless otherwise stated.

7. Intellectual Property

All website content including:

  • Logos

  • Branding

  • Product photography

  • Graphics

  • Text

  • Videos

  • Website design

  • Icons

is the exclusive property of Seissense Ltd or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially used without our prior written consent.

8. Acceptable Use

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt to gain unauthorised access to our systems.

  • Interfere with website functionality.

  • Upload malicious software or code.

  • Violate applicable laws or regulations.

We reserve the right to suspend or terminate access for misuse.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Seissense Ltd shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our website.

  • Products purchased from us.

  • Service interruptions.

  • Website errors.

  • Delays in delivery.

Our total liability shall not exceed the amount paid for the relevant order.

10. Disclaimer

Our website and products are provided on an "as is" and "as available" basis.

We make no warranties regarding:

  • Continuous availability

  • Accuracy of content

  • Freedom from errors

  • Compatibility with every device or browser

11. SMS/MMS Mobile Message Marketing Terms

By opting into the Seissense GCC SMS Marketing Program, you agree to receive recurring automated marketing and transactional text messages at the mobile number you provide.

Messages may include:

  • Promotional offers

  • Exclusive launches

  • Order updates

  • Delivery notifications

  • Cart reminders

  • Product recommendations

Consent to receive SMS messages is not a condition of making a purchase.

Message frequency varies based on your interaction with us.

Standard message and data rates may apply according to your mobile carrier.

AI-Powered Messaging

Some SMS communications may be generated or assisted using artificial intelligence ("AI") to provide:

  • Personalised recommendations

  • Product suggestions

  • Conversational responses

  • Marketing content

While we aim to provide accurate information, AI-generated messages may occasionally contain inaccuracies regarding:

  • Product availability

  • Pricing

  • Promotions

  • Product details

Customers should verify important information directly on gcc.seissense.com before making purchasing decisions.

AI-generated communications are provided for informational purposes only and do not constitute professional, legal, medical, or financial advice.

Human Support

If you prefer assistance from a member of our customer support team instead of AI-generated responses, please contact us at:

gcc@seissense.com

SMS Data Usage

To personalise SMS communications, we may process:

  • Purchase history

  • Browsing behaviour

  • Shopping preferences

  • Previous SMS interactions

  • Customer support interactions

This information may be processed using trusted third-party technology providers solely to deliver personalised communications.

We do not sell your personal information or mobile phone number.

Opting Out

You may unsubscribe from SMS marketing at any time by replying:

STOP

After opting out, you may receive one final confirmation message.

For assistance, reply:

HELP

or contact:

gcc@seissense.com

Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

Standard message and data rates may apply.

12. Privacy

Your use of our website and services is also governed by our Privacy Policy.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the Kingdom of Bahrain.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Kingdom of Bahrain unless otherwise required by applicable consumer protection laws.

14. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be published on this page with the revised "Last Updated" date.

Continued use of the website following any changes constitutes acceptance of the revised Terms.

15. Contact Us

For questions regarding these Terms or our services, please contact:

Seissense GCC
Operated by Seissense Ltd

Email: gcc@seissense.com

Website: https://gcc.seissense.com